At Glow Doze, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund and return policy below.
We accept returns within 7 days of delivery if the product meets the following conditions:
The item is unused and in its original packaging
The product is not damaged by the customer
The return request is made within 7 days after receiving the product
To request a return, please contact us at:
📧 Glowdoze92@gmail.com
📞 03213837326
Our team will guide you through the return process.
For hygiene and safety reasons, the following items cannot be returned:
Used hair oil products
Opened bottles
Products damaged after delivery
If you receive:
A damaged product
A wrong item
Please contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or refund.
Once we receive and inspect the returned product, we will notify you regarding the approval of your refund.
If approved, the refund will be issued through:
Bank transfer
Store credit (if applicable)
Refund processing may take 5–10 business days.